Synopsis In theory, lower interest rates are supposed to push demand for real estate. but if one looks at what has happened in the last one year, this theory has been turned upside down. Interest rates are high on a relative basis as compared to what they were three years back, but still demand for … Read more
by Chaitanya ChokkareddyIn the fast-evolving world of healthcare, providing an effortless customer experience (CX) is crucial for organizations striving to deliver top-notch patient care. Building meaningful communication between patients and healthcare providers is critical to help patients overcome their anxiety and adhere to their treatment plans. Across multiple use cases, we have found that being … Read more
The Ernakulam Consumer Disputes Redressal Commission has directed Kerala State Financial Enterprises (KSFE) to allow a customer to close his housing loan on payment of the balance amount due. The Commission also directed KSFE to pay a compensation of ₹10,000 to the customer for refusing to let him close the loan and demanding foreclosure charges. The … Read more
CMS Info Systems’ President and CFO Pankaj Khandelwal says they are monitoring the potential of CBDC. “We believe that its potential and impact would be more in the wholesale/institutional segment than the retail sector. Large enterprises and business houses can take advantage of CBDC for their treasury management and cross-border payment settlements as it provides … Read more
Canberra: Medibank client data was published by an extortionist Wednesday, including details of individuals’ medical procedures, after Australia’s largest health insurer refused to pay a ransom for the personal records of almost 10 million current and former customers. The release of information on the dark web appeared to be a sample of the data that … Read more
Australia: Medibank Private Ltd said on Wednesday an unnamed hacker group had contacted it negotiate about customer data it claimed to have retrieved from the health insurer’s IT systems. The news comes six days after Medibank reported an attempted ransomware attack on its network, but said there was no evidence that customer data had been … Read more
Mumbai: Dr Pankaj Jethwani, Executive Vice President, W Health Ventures spoke to ETHealthworld’s Prabhat Prakash on the budding ecosystem of health Indian start-ups in comparison to the US market and why established healthcare stakeholders are investing in these upstart ventures. How can start-ups disrupt healthcare with established players and how does it benefit both? Pre-COVID, … Read more
Celia Marsh had a severe dairy allergy and ate food labelled as vegan that had traces of milk in it. Source link
By Subrato Bandhu Customer experience (CX) has quickly become a top business priority as more of us interact and transact online. However, CX transformation initiatives are rare in the healthcare sector, despite the increasing adoption and use of virtual care visits. While you might feel satisfied with your healthcare provider in person, the industry has … Read more
Flipkart customer support on Facebook has been slammed hard after it told a customer in Nagaland that it doesn’t deliver outside India. The company realised the mistake and apologised. HIGHLIGHTS Flipkart is being slammed on social media for calling Nagaland not a part of India. A Flipkart user asked for delivery in Nagaland’s Dimapur. Flipkart … Read more