Redesigning customer experience to digitise healthcare in India – ET HealthWorld

By Subrato Bandhu Customer experience (CX) has quickly become a top business priority as more of us interact and transact online. However, CX transformation initiatives are rare in the healthcare sector, despite the increasing adoption and use of virtual care visits. While you might feel satisfied with your healthcare provider in person, the industry has … Read more

Havana Syndrome Attacks Leave Baffling Symptoms

Mark Zaid, lawyer, Washington, DC. James Giordano, PhD, Georgetown University, senior fellow in biosecurity, technology, and ethics, U.S. Naval War College. National Academies of Science, Engineering, Medicine: “An Assessment of Illness in U.S. Government Employees and Their Families at Overseas Embassies.” Journal of the American Medical Association: “Neuroimaging Findings in US Government Personnel With … Read more

COVID Vacations: Plan, Be Flexible, Travel Safe

Highlights: Be smart. Only travel lif it makes sense for your situation.  Domestic may be safer than international.  Driving may be safer than flying.  Get fully vaccinated. June 11, 2021 — In normal times, summer travel is all about unwinding, spending time outdoors, and putting most cares aside, … Read more

Expiration Dates on J&J COVID Vaccine Extended

FRIDAY, June 11, 2021 (HealthDay News) — U.S. regulators have extended the expiration date on millions of Johnson & Johnson coronavirus vaccine doses by six weeks, the company announced Thursday. A U.S. Food and Drug Administration review concluded the shots remain safe and effective for at least 4 1/2 months, J&J said in a statement. … Read more