Once again, we are sincerely sorry for this error and acknowledge the significant impact it has had on those involved.
In order to contend with the major increase in volume of tests SydPath had recently moved from an automated system to a manual system to expedite the release of negative test results. Unfortunately during this manual process a simple data processing error was made which led to the wrong test results being released. We have reverted to our automated systems to ensure this type of error cannot happen again.