In new normal, e-pharmacies retain big chunks of customers – ET HealthWorld
Kolkata: Online pharmacy chains in and across West Bengal have retained around 70% of the customers who had logged in during the lockdown period to buy medicine. E-pharmacy portal SastaSundar has found that around 69% of the ‘lockdown’ customers are still ordering through its platform. “Our customer engagement won us 77% retention in Tier-II and … Read more
