“As well as engaging fully with Ofcom’s ongoing investigation, we are investing in every area of our business to give our customers the best possible experience, with a real focus on resolving any issues at the first time of getting in touch and making it easier for them to get support when they need it,” a Virgin Media O2 spokesperson said.
![Virgin Media most-complained about broadband provider Virgin Media most-complained about broadband provider](https://i0.wp.com/ichef.bbci.co.uk/news/1024/branded_news/15BA/production/_132426550_gettyimages-503848685.jpg?fit=%2C&ssl=1)