How to protect your privacy on Venmo and Cash App

Tens of millions of people use mobile payment apps like PayPal’s Venmo and Square’s Cash App to transfer money directly from their bank accounts to friends, family and merchants. While these platforms offer convenience, they also bring security risks, due in part to their combination of finance and social media. Users can also be targets for hackers looking to drain financial accounts. 

But don’t worry — there are plenty of ways for you to secure your Venmo and Cash App accounts with a few simple settings changes and privacy best practices. Here’s what to do. 

Read more: 8 best payment apps

Protecting your privacy on Venmo and Cash App: Basic tips

Both payment apps use encryption and fraud detection technology to protect account information. But to better ensure your security, you should take a few extra steps.

Use a randomly generated password

We know — you’re tired of hearing about how you need to use unique, hard-to-guess passwords for every account. But it’s still true, especially when your money’s involved. One easy way to do this is to use a password manager. Our favorites — including LastPass, 1Password and Bitwarden — offer a free tier of service with all of the basics: password storage, strong and secure password generation and autofill capabilities. 

Beware common scams

Criminals target users of apps like Venmo and PayPal in all kinds of clever ways. There have been reports of hackers posing as Venmo and Cash App support staff, calling or texting users, “helping” them change their passwords and then draining the accounts. 

Scammer landlords have asked prospective renters for a deposit before offering apartment tours. Scammer pet owners have used a similar bait-and-switch, offering purebred animals at extremely low prices, asking for advance payment and then disappearing. Cash App’s support page is full of these types of calamities.

“Nobody at Venmo will ever contact you to request a password or verification code to your account,” according to the app’s security support page. The same is true for Cash App. 

If you fall victim to a scam on either app, you should contact support@venmo.com or access resources through Cash App’s site.

Avoid using banking apps on public Wi-Fi (or invest in a VPN)

When you log into a financial app on any public Wi-Fi network — at a hotel, airport or coffee shop, for example — it can give malicious actors an opportunity to break into your account. It’s happened on cash-sharing apps before.

If you absolutely need to access your account and can’t use a reliable network, we recommend using a VPN to hide your activity from spying eyes. Here’s how to set up a VPN on your iPhone or Android and our list of the best VPNs of 2021. 

Don’t send money to people you don’t know

Avoid sending payments to people you don’t know and trust through Venmo and Cash App. Neither app is currently optimized for buying or selling goods or services, though Venmo is working on a business profiles feature to make retail and commercial sales more secure. If you’re a vendor considering using Cash App, you’re better off creating a business account through Square Payments.

Make all of your Venmo transactions private

This is an absolute must. When you create a Venmo account, by default all of your transactions are public — which means anyone on the internet can see exactly what you’re sending, and to whom. This public record has been used to figure out everything from who won The Bachelor before a season aired to a recent alleged political sex trafficking investigation. 

Making all of your transactions private by default is extremely easy. Open the Venmo app, and tap the three lines in the upper right corner for the menu. Tap Settings > Privacy, and under Default Privacy Setting, tap Private. Now all of your future payments will only be visible to you and the recipient. 

You can also change the privacy settings for past transactions. On the same Privacy page, under more, tap Past Transactions. You’ll see the option to Change to Friends, or Change All to Private.

One benefit of Cash App: All transactions are private by default. 

Turn on two-factor authentication

Two-factor authentication is a solid way to add another layer of security to your account. When you sign in on a new device, Venmo will send a code to the phone number registered with your account, that you’ll need to enter correctly to access your account. 

To enable two-factor authentication on Venmo, open the app and tap the three lines in the upper right corner for the menu. Tap Settings, and under security, tap Remembered Devices. You’ll see the device you’re currently using, and possibly others you’ve used in the past. When you sign on with any of the devices on your list, you won’t need to enter a verification code. To remove any of the devices, swipe left and tap Delete. If you want to enable two-factor authentication on all devices, you can delete them all from this list. 

On Cash App, every time you sign into your account on a new device, you’ll be sent a one-time login code. The app recommends adding two-factor authentication to your email account associated with the app for better protection. 

Set up Face ID or a pin

Enabling Face ID or a pin adds more security to your account when opening the app or making a transaction. 

On Venmo, you can set this up so that every time you open the app, you’ll need to enter either your Face ID (or fingerprint scan depending on device) or your pin. To get started, tap the three lines in the upper right corner for the menu. Tap Settings, and under security, tap Face ID & PIN. Tap the toggle to Enable Face ID & PIN. The app will prompt you to enter a new passcode, and, if you’re on an iPhone, you’ll get a pop up notification asking if you’d like to allow Venmo to use Face ID to unlock your account. Tap OK. If you’re on an Android phone, it may say PIN code & biometric unlock. 

On Cash App, you can set up a security lock that requires your Face ID, Touch ID or a pin to transfer funds. Tap your profile icon in the top right corner. Tap Privacy & Security, and under Security, toggle on Security Lock. The app will prompt you to enter a pin, and then enter your email address to confirm your selection with a code. 

Turn on payment send notifications

Get alerted to any unauthorized activity on your Venmo or Cash App accounts by turning on notifications. 

On Venmo, go to Settings > Notifications. Choose from push, text or email notifications. Under Push notifications, you can toggle on and off notifications for bank transfers, payment received, payment sent and lots more. Turning on at least the payment sent notification is a good way to get an immediate alert of anyone else sending money through your account. 

On Cash App, tap your profile icon, and tap Notifications. Tap to turn on push notifications by text or email. 

Consider linking to a credit card instead of your bank account 

Though you can add a checking or savings account to Venmo, it’s more secure to link it to a credit card. Though you’ll be subject to a 3% transaction fee, credit cards typically have much stronger theft and fraud protection than a conventional bank account. 

To change your payment method on Venmo, go to Settings > Payment methods, and tap Add bank or card. Then tap Card, and enter your credit card information. 

On Cash App, you need to enter your bank account information before entering a credit card. However, you can sign up for a free Cash Card debit card so you can use funds people send you through the app on the card. 

For more, check out the best checking accounts, best savings accounts and the best credit monitoring services. 

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