Socially-distanced events, contactless stays and the new rules of hospitality

Socially-distanced events, contactless stays and the new rules of hospitality

While all these changes might seem cosmetic for guests, the pandemic has meant an entire paradigm change for the hotel management and staff. The difference between a pre-Covid world and a post-one is felt right as we drive into the Taj Mahal Hotel in the centre of New Delhi. There is no valet opening the … Read more