Restaurant levying service charge or refusing to waive it? Here’s what you can do

Restaurant levying service charge or refusing to waive it? Here’s what you can do

The Central Consumer Protection Authority (CCPA) has issued guidelines aimed at preventing unfair trade practices of restaurants and protecting the interests of consumers when it comes to the levy of service charges. The authority has also issued guidelines about the same. The ministry noted that if a consumer finds that a restaurant or hotel is … Read more