Central Consumer Protection Authority

6 in 10 consumers of online insurance sales platforms experience nagging, subscription trap: Survey

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6 in 10 consumers of online insurance sales platforms experience nagging, subscription trap: Survey

The mis-selling of insurance policies, encompassing life, health, motor, property, and other types of coverage, is a frequent reality. It is not uncommon for insurance agents or representatives to withhold crucial information regarding policy exclusions and limitations. Furthermore, there are instances where they may aggressively promote certain policies over others in order to achieve their … Read more

Centre warns celebrities, media against promoting betting, gambling

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Centre warns celebrities, media against promoting betting, gambling

The Central Consumer Protection Authority (CCPA), in an advisory issued here on Wednesday, has warned manufacturers, advertisers, publishers, intermediaries, social media platforms, endorsers, and broadcasters against advertisements promoting illegal activities such as betting and gambling. CCPA Chairman and Union Secretary of Consumer Affairs Rohit Kumar Singh said in the advisory that the Centre had noticed … Read more

Fighting the menace of online gambling

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Fighting the menace of online gambling

Tamil Nadu Governor R.N. Ravi has chosen to remain silent on the fate of the Tamil Nadu Prohibition of Online Gambling and Regulation of Online Games Bill even four weeks after the Ordinance on the same subject lapsed. There are several pieces of legislation awaiting the Governor’s clearance, but the Bill in question is different … Read more

Restaurant levying service charge or refusing to waive it? Here’s what you can do

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Restaurant levying service charge or refusing to waive it? Here’s what you can do

The Central Consumer Protection Authority (CCPA) has issued guidelines aimed at preventing unfair trade practices of restaurants and protecting the interests of consumers when it comes to the levy of service charges. The authority has also issued guidelines about the same. The ministry noted that if a consumer finds that a restaurant or hotel is … Read more

What are new service charge norms for hotels and restaurants – details here

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What are new service charge norms for hotels and restaurants – details here

In a significant development, the Central Consumer Protection Authority (CCPA) issued guidelines on Monday to protect consumer interest related to the levy of service charges in restaurants and hotels. As per the guidelines, consumers can now dial 1915 to complain in case of a violation of their rights. Notably, the government established the CCPA under … Read more

Government issues 202 notices to e-commerce players for violating country of origin norm

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Government issues 202 notices to e-commerce players for violating country of origin norm

The Union government on Tuesday said it has issued 202 notices to e-commerce players for incorrect declaration of ‘country of origin’ on products on their platforms in the last one year. The maximum number of such violations were found with respect to electronic appliances, followed by clothing and home products. Out of 217 notices, 202 … Read more