Flight ticket refund policy: For all other cases, the airlines must make all endeavours to refund the collected amount to the passenger within 15 days, the civil aviation regulator said in an affidavit filed in the top court. (Reuters image)In a good news for flyers whose flights got canceled due to lockdown imposed in the wake of the Coronavirus pandemic will now get refunds. The Supreme Court on Thursday approved the Director General of Civil Aviation’s (DGCA) recommendations on refund of passengers’ flights’ tickets, cancelled due to lockdown. However, the refunds will be made through credit shells.
Earlier in September, the DGCA informed the Supreme Court that a full refund must be provided by airlines immediately for the tickets booked during the COVID-19 lockdown period for domestic or international travel within the lockdown period. For all other cases, the airlines must make all endeavours to refund the collected amount to the passenger within 15 days, the civil aviation regulator said in an affidavit filed in the top court.
“If the tickets have been booked during the first lockdown period, that is March 25, to April 14, 2020 for the journeys to be undertaken in both first and second lockdown period that is from March 25 to May 3, 2020, in all such cases, full refund shall be given by the airlines immediately (this is being mandated vide MoCA’s OM dated April 16, 2020 as the airlines were not supposed to book such tickets),” the DGCA had said, as per PTI report
Get live Stock Prices from BSE, NSE, US Market and latest NAV, portfolio of Mutual Funds, calculate your tax by Income Tax Calculator, know market’s Top Gainers, Top Losers & Best Equity Funds. Like us on Facebook and follow us on Twitter.
Financial Express is now on Telegram. Click here to join our channel and stay updated with the latest Biz news and updates.