Hyderabad sought after for GCCs, became home to 40% of centres set up in India in three years: Report

Hyderabad emerged as the sought after destination for greenfield global capability centres (GCC) attracting 40% of all such facilities set up in India in three years, Xpheno said in a workforce research report.

Of the 160 GCCs set up in last 30 months, as many as 64 opened in Hyderabad with a commitment to onboard 20,000 employees amid a growing popularity of the city among firms across industries, especially those from the U.S., the specialist staffing firm’s CEO (designate) Francis Padamadan said in an interaction on Thursday (October 9, 2025).

Bengaluru, during the same timeframe, accounted for 33% of the GCCs. Emergence of Hyderabad highlights Telangana’s strategic importance on the national and global map of capability centres. The State is home to 360 GCCs that employ more than 3.1 lakh professionals, the company said in the ‘Telangana: The Next-Gen GCC Powerhouse’ report.

Hyderabad’s foresight driven growth

“With a vibrant, skilled workforce and progressive infrastructure, the State has become a magnet for global enterprises seeking sustainable talent ecosystems. Our latest research highlights how Hyderabad’s foresight-driven growth, policy support and access to 47 lakh-plus white-collar professionals make it a preferred hub,” Xpheno co-founder Kamal Karanth said in a release.

Factors behind Telangana’s GCC story

From a high-quality talent pool, competitive cost advantage and a growing reputation as a hub for both tech and non-tech functions, a number of factors were behind Telangana’s GCC story. The State’s ability to attract and retain mid- and senior-level talent makes it a long-term strategic choice for global enterprises. As new-age GCCs look for scale and leadership depth, Telangana stands out as a preferred destination, Mr. Padamadan said.

Telangana’s GCC talent pool distribution

As much as 59% (1.82 Lakh) of the total GCC talent pool of Telangana is engaged by the IT/ITeS cohort, with BFSI, healthcare and manufacturing emerging as fast-growing domains. Women form 33% of the GCC workforce, with leadership representation at 19%. Engineering and IT roles dominate 57% of total GCC employment in the State.

Addressing attrition

“Telangana’s GCC ecosystem has moved beyond its IT roots to become a multi-functional, sector-agnostic powerhouse,” Mr. Padamadan said. To queries around attrition rates at the GCCs in Hyderabad, he suggested a build, buy and borrow approach for the companies. They should build teams by catching fresh talent from colleges; while the buy component is to hire from the market; and borrow by forging partnering with contract staffing firms.

Head of Growth – GCC and Consulting, Kedar Pathak, said Hyderabad will continue to be the destination of choice for companies setting up GCCs on the back of bellwether, across industries, such as Novartis, Deloitte and ZF having large presence in the city.