Mumbai: On the eve of National Doctor’s Day, Metropolis Healthcare celebrates this special occasion by introducing Metrobot, a chatbot designed exclusively for doctors. Metrobot, which is designed to revolutionise doctor-provider communication, eliminates the need for traditional call centres by providing doctors with a seamless WhatsApp-based chat platform. Doctors can use Metrobot to access essential medical … Read more
Throughout the COVID-19 pandemic, mHealth apps became the select delivery channel for contact tracing and symptom monitoring. By Sanjay Kumar Currently, the Drugs Controller General of India (DCGI), under the Drugs & Cosmetics (D&C) Act, 1940 and Medical Device Rules (MDR), is not regulating medical mobile apps that could be brought within the purview of … Read more
WASHINGTON: In “an unprecedented coordinated effort”, India’s Central Bureau of Investigation (CBI) and the US Department of Justice took simultaneous actions against a technical support fraud scheme, which was allegedly masterminded by an American citizen and operated from call centres in India to defraud hundreds of elderly and vulnerable people in the US, officials said. … Read more