Digital Refresh: Studying CX impact in post Covid scenarios – ET HealthWorld

digital refresh studying cx impact in post covid scenarios

By Jacqueline P Mundkur This year as we in India shrug-off the dampening effects of the pandemic, we head into the festive season with cautious optimism. Festivals are anyway a time to refresh and recharge and this optimism stems from reliable forecasts, which suggest that consumers will be more apt to loosen their purse strings … Read more