Flipkart Health+ would benefit from the expertise and experience of the Flipkart Group’s reach and last-mile supply chain capabilities, coupled with Sastasundar.com‘s robust healthcare network across the country. It aims to strengthen India’s healthcare ecosystem by enabling affordable access to a wide range of medicines and healthcare products and services while partnering with the healthcare ecosystem in terms of long-term sustainable well-being and social development.
Commenting on the launch of the app, Prashant Jhaveri, Chief Executive Officer, Flipkart Health+, said, “Since the COVID-19 pandemic, Indians have witnessed a tremendous shift in favouring wellness and preventative healthcare and there is an increased focus on health and wellness, like never before. We aim to solve the critical gap of accessibility to genuine medicines and healthcare products and services across the country, especially in the remotest parts of the country that have been underserved until now. We want to leverage technology in a way that strengthens the healthcare ecosystem and enables it to serve customers better by making accessibility to healthcare simpler even for those residing in distant areas of the country and contributing towards a healthier India.”
The app has been designed and developed with a user-friendly interface that will appeal to customers, irrespective of their technological adeptness. With a robust technology and logistics infrastructure, Flipkart Health+, in line with regulatory framework, shall enable access to medicines and healthcare products and services for various health conditions including acute and chronic illnesses, to more customers across India, especially in remote locations that have traditionally remained underserved.
To begin with, the platform will have around 500+ independent sellers who have a network of registered pharmacists for validation of medical prescriptions and accurate dispensation of medicines. Even though it is an intermediary marketplace platform, the company has put in place various quality checks and verification protocols, which will facilitate delivery of genuine medicines and healthcare products from independent sellers to the customer’s doorstep. In the coming months, the company plans to onboard third-party healthcare service providers who will offer other value-added healthcare services like teleconsultation and e-diagnostics to the customers.
Initially available on the Android Play Store and will be made available on iOS in future, the app can be accessed on low bandwidth as well, making it accessible to customers across the country.